Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Account information
• Order history
• Customer support communications

We may also automatically collect technical information such as IP addresses, browser type, device information, website activity, and analytics data.

How We Use Your Information

We use information collected through our website to:

• Process and fulfill orders
• Provide customer support
• Manage customer accounts
• Improve website performance and user experience
• Develop products, services, and features
• Prevent fraud and unauthorized activity
• Comply with legal obligations
• Send marketing communications where permitted by law

Cookies & Analytics

Like most websites, Geartub uses cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and enhance user experience.

Cookies may be placed by Geartub or trusted third-party service providers. You may disable cookies through your browser settings, although some website features may not function correctly.

Sharing Information

We do not sell personal information for monetary compensation.

We may share information with trusted service providers that help us operate our business, including:

• Payment processors
• Shipping and logistics providers
• Website hosting providers
• Analytics platforms
• Marketing service providers
• Customer support tools

These providers may only use personal information as necessary to perform services on our behalf for us and will not be permitted to share personal information with any other person.

International Data Transfers

As Geartub grows and serves customers in multiple regions, personal information may be processed, stored, or transferred outside your country of residence.

We take reasonable measures to ensure personal information remains protected in accordance with applicable privacy laws.

Data Retention

We retain personal information only as long as reasonably necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements.

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Personal Information Privacy Laws

Our collection, use and disclosure of personal information is governed by and done in accordance with all personal information privacy laws and regulations applicable to Geartub and to your personal information, including without limitations personal information privacy laws and regulations of Indonesia and Singapore.

GDPR & International Privacy Rights

Depending on your location, applicable privacy laws may provide additional rights regarding your personal information.

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object to processing
• Right to data portability
• Right to withdraw consent where applicable

We will respond to privacy-related requests in accordance with applicable laws.

Children's Privacy

Our services are not directed toward children under the age required by applicable law.

We do not knowingly collect personal information from children without appropriate parental consent. If you believe a child has provided personal information to us, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, or legal requirements.

The most current version will always be available on this page.