Terms & Conditions

Legal

Terms of Service

These Terms of Service govern your access to and use of Geartub's website, products, and services. By accessing our website or purchasing products from us, you agree to be bound by these Terms.

Introduction

These Terms of Service ("Terms") constitute a legally binding agreement between you and PT Alpine Outpost Indonesia (GearTub.id), including its affiliates, subsidiaries, successors, and assigns (collectively, "Geartub", "we", "our", or "us").

These Terms govern your access to and use of the Geartub website, online services, content, products, customer support services, and any related features or functionality (collectively, the "Services").

By accessing, browsing, creating an account, purchasing products, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any policies referenced within them.

If you do not agree to these Terms, you are not permitted to use the Services.

We may update these Terms from time to time. Updated versions will be posted on this page and become effective upon publication unless otherwise required by applicable law.

Eligibility

By using our Services, you represent that you are legally capable of entering into a binding agreement with PT Alpine Outpost Indonesia (GearTub.id) under applicable law.

Age Requirements

By using the Services, you represent that you have reached the age of majority in your jurisdiction or otherwise have the consent of a parent or legal guardian to use the Services.

If you are under the age required to enter into a legally binding agreement in your jurisdiction, a parent or legal guardian must review and accept these Terms on your behalf.

Geartub does not knowingly collect personal information from children except as permitted by applicable law and our Privacy Policy.

Products & Availability

We strive to ensure product descriptions, specifications, images, and availability information are accurate.

However, availability, specifications, and pricing may change without notice. We reserve the right to modify, discontinue, limit quantities, or refuse orders at our discretion.

Pricing & Payment

All prices displayed on the website are subject to change without prior notice.

While we make reasonable efforts to ensure pricing accuracy, errors may occur. We reserve the right to correct inaccuracies and cancel orders affected by pricing or inventory errors.

Orders will only be processed after successful payment authorization.

Orders & Order Acceptance

Submission of an order does not guarantee acceptance of that order.

Geartub reserves the right to cancel, refuse, or limit any order for reasons including suspected fraud, pricing errors, inventory discrepancies, or violations of these Terms.

Shipping & Delivery

Shipping and delivery estimates are provided for convenience only and are not guaranteed.

Delivery may be affected by weather, customs procedures, carrier delays, public holidays, or other factors beyond our control.

Customers are responsible for any applicable duties, taxes, customs fees, or import requirements in their jurisdiction.

Returns & Exchanges

Returns and exchanges are subject to the policies published on our website at the time of purchase.

Certain products may not be eligible for return or exchange due to safety, hygiene, warranty, or manufacturer restrictions.

Product Use & Safety

Many products sold by Geartub are intended for climbing, mountaineering, trekking, trail running, and other outdoor activities that involve inherent risks.

These activities may result in serious injury, permanent disability, property damage, or death.

Customers are solely responsible for selecting, inspecting, maintaining, and using products in accordance with manufacturer instructions and applicable safety standards.

Geartub does not supervise product use and cannot guarantee user safety.

Manufacturer Warranties

Certain products may be covered by warranties provided directly by the manufacturer.

Warranty coverage, eligibility, and claim approval are determined solely by the manufacturer according to its policies.

Geartub may assist customers with warranty communication but does not independently guarantee warranty approval.

Third-Party Services & Links

The Services may contain links to third-party websites, services, applications, social media platforms, payment providers, shipping carriers, or other content that is not owned or controlled by Geartub.

Geartub is not responsible for the availability, content, policies, security, or practices of any third-party services or websites.

Your interactions with third-party services are governed by their own terms, conditions, and privacy policies. Accessing or using third-party services is at your own risk.

The inclusion of any link or reference does not imply endorsement, sponsorship, or affiliation unless expressly stated.

Intellectual Property

All content on this website and on all linked social media channels and accounts, including, without limitation, logos, including, without limitation, the GearTub logo and other brands logos are the trademarks of their respective owners and as such are protected by applicable copyright and intellectual property laws and regulations.

Furthermore, all text, including, without limitation, product descriptions, product reviews, product recommendations and information related to climbing, running and trekking communities, destinations and groups is the exclusive copyrighted property of PT Alpine Outpost Indonesia or other owners may not be used in any manner, including, without limitation, for the development of any language learning models or in any type of “answers” by artificial intelligence services.

Limitation of Liability

To the maximum extent permitted by law, Geartub shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, services, or products.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

Changes to These Terms

We may revise these Terms from time to time to reflect changes in our services, business practices, technologies, or legal requirements.

The most current version will always be available on this page.

Questions?

Contact Us

If you have questions regarding these Terms of Service, please contact us:

Email: info@geartub.id